1. Who We Are
Our website address is: http://marinedevices.uk. Marine Devices is a trading name of Marine Devices Ltd (Registered in England and Wales, Company No: 08803350). We operate as the Data Controller for all personal information collected through this e-commerce platform.
2. Information We Collect and Why We Collect It
E-Commerce & Account Registration
While you visit our site, we track products you’ve viewed to show you recent items, and location/IP details to estimate taxes and shipping logistics. When you purchase marine hardware from us, we ask you to provide information including your name, billing address, shipping address, email address, phone number, and credit card/payment details. We use this information to:
- Send you critical updates about your account, technical order statuses, and tracking links.
- Respond to your requests, technical triage inquiries, or warranty refund claims.
- Process secure payments through our integrated payment systems (Mollie) and prevent fraudulent transactions.
- Comply with legal and tax obligations, such as calculating VAT for marine goods.
Cookies
If you create an account or log in to our secure portal, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in to manage your account or process an order, we set up several cookies to save your login information and your screen display preferences. Login cookies persist for two days, and screen options cookies last for one year. If you select “Remember Me”, your login profile will persist for two weeks. Logging out of your account removes these credentials.
Technical & System Media
If you upload images or system logs to the website—such as screenshots of malfunctioning chartplotters, sonar imagery, or system diagnostics for technical support troubleshooting—you should be aware that any embedded location data (EXIF GPS data) contained within those files could potentially be accessible.
3. Who We Share Your Data With
We do not sell or trade your data. To successfully deliver high-value marine hardware, we securely share minimal necessary information with trusted third-party services:
- Payment Processors: Your checkout information is processed externally via Mollie to securely manage transactions without keeping raw card data on our local server.
- Shipping & Logistics Providers: Your name, phone number, and delivery address are shared with our designated freight and courier partners (e.g., DHL, DPD, Royal Mail) to facilitate safe delivery and send you real-time tracking updates.
- Administrative Operations: If you request a password reset, your current IP address will be safely included in the automated reset email.
4. How Long We Retain Your Data
For users that register an account on our website, we store the personal information provided in their profile indefinitely. All users can see, edit, or delete their personal account information at any time (except they cannot alter their core username). Website administrators can also view and update this technical profile information.
For accounting and tax purposes, transaction metadata (including invoices, names, addresses, and product types purchased) is legally retained for a minimum of 6 years in accordance with UK tax laws.
5. What Rights You Have Over Your Data
If you have an account on this website or have purchased items from Marine Devices, you hold specific statutory rights under the UK GDPR and EU GDPR:
- Right to Access: You can request to receive an exported file of the complete personal data profile we hold about you.
- Right to Erasure (“Right to be Forgotten”): You can request that we erase all personal data we hold about you.
Please note: This does not include any data or transactional history we are legally obliged to keep for administrative, tax, fraud-detection, or security purposes.
6. Where Your Data Is Sent
Customer transaction interactions and account updates may be audited through automated spam and fraudulent transaction detection networks. If any marine hardware is shipped directly from a manufacturer’s specialized warehouse located outside the UK or European Economic Area (EEA), your delivery information is strictly protected by standard contractual clauses to ensure parity with GDPR data rights.